Data and Information Officer - Displaced People

Data and Information Officer – Displaced People

Salary: £29,542 - £33,119 per annum.

Hours: Full-Time, 37 hours per week.

Contract: Fixed-term contract until 31/03/2028

Closing date: 29/11/2026

Role Purpose

You’ll be playing a central role in ensuring that high-quality data, accurate reporting, and effective administrative processes underpin the work of the Displaced People Service.

There are a range of key programmes that you will be supporting in this role, including Homes for Ukraine, Planned Resettlement, Asylum Dispersal and Refugee Housing.

You will support these programmes by developing and managing data systems, validating information, producing reports, and maintaining strong data governance. By developing data protocols, troubleshooting issues, and contributing to dashboard and solution design, you will be helping to ensure that managers and frontline teams have reliable, timely information to guide operational decisions and improve service outcomes.

Through strong organisation, attention to detail, and a commitment to continuous improvement, you will be enhancing the efficiency, compliance, and overall effectiveness of our Housing directorate’s work with displaced communities.

Key responsibilities

• Provide analysis, guidance and technical support to improve service delivery internally and for commissioned contracts and projects related to the Displaced People Service.
• Manage and maintain data integrity across various systems, spreadsheets and databases.
• Take responsibility for the preparation of presentations and reports for internal and external stakeholders where data and insights are requested.
• Develop and implement data management protocols and procedures.
• Ensure compliance with statutory reporting requirements, data protection regulations and organisational policies.
• Coordinate with different teams internally and externally to gather and validate data for decision making purposes.

What you’ll bring

• Experience of analysing and presenting complex data and information through accurate reports, dashboards and presentations.
• Experience of maintaining data accuracy, including validation, cleansing and implementation of data management processes.
• Experience of using data visualisation and reporting tools.
• Understanding of data management principles, including the use of systems and databases.
• Knowledge and practical understanding of data protection and information governance requirements.
• Educated to degree level or able to demonstrate equivalent relevant experience in data analysis.
• Proficiency in using data management software and tools.

About the team

The post holder will be part of the wider Displaced People Service, a dynamic and compassionate team dedicated to supporting individuals and families arriving through refugee and humanitarian pathways. The service delivers support across a range of programmes, including government resettlement schemes, Homes for Ukraine, the Mandated Asylum Full Dispersal Scheme, and Refugee Housing, ensuring people are supported to achieve safe, sustainable, and successful integration within local communities.

Why Join Us?

At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.

• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most generous and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.

Find out more about working at Somerset Council:

https://www.somerset.gov.uk/jobs-and-careers/working-at-somerset-council/

Additional information

• This is a full-time position working 37 hours per week.
• 28 days of annual leave (additional to bank holidays).
• Provisional interview date is December 10th 2026.

Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.

For an informal chat about the role, you can contact Eileen D’Souza, Head of Service Displaced People, via email at Eileen.dsouza@somerset.gov.uk.   

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.

You can find a copy of the job description here:  TR0318 Data and Information Officer - Displaced People.pdf