Facilities Officer

Facilities Officer

Salary: Grade 14 - £ £25,185 to £25,989 per annum

Closed: 28 June 2026

Are you someone who takes pride in keeping environments safe, compliant and running smoothly?

As a Facilities Officer with Somerset Council, you will play a hands-on, essential role in ensuring a diverse portfolio of buildings – from offices to community spaces – remain safe, secure, and fit for purpose. This is a role where no two days are the same, combining technical checks, problem-solving and front-facing customer support. Working with Somerset Council means being part of a supportive, purpose-driven organisation that directly serves local communities, giving you the opportunity to make a real and visible difference every day.

Role Summary

This role supports the safe and effective operation of Somerset Council’s corporate and commercial buildings by carrying out statutory compliance checks and ensuring health and safety requirements are met. Working as part of the Corporate Landlord function, the Facilities Officer is responsible for monitoring building conditions, identifying risks, and ensuring appropriate actions are taken to maintain compliance and reduce potential hazards.

The role provides on-site oversight of premises and equipment, maintains accurate compliance records, responds to incidents, and supports day-to-day facilities management activities. Through these duties, it contributes to maintaining safe, functional environments that enable services across Somerset Council to operate effectively.

What you'll do - Key Responsibilities

• Undertake statutory compliance checks across multiple sites, including fire alarms, emergency systems, water safety, and general health and safety requirements
• Maintain accurate records of compliance checks, defects, and remedial actions using systems such as Civica and B-Safe
• Identify, assess, and respond to health and safety issues, ensuring appropriate escalation and resolution
• Support incident response, including fire, security, and emergency situations, acting as Fire Marshall where required
• Manage building security including keyholding, alarm systems, access control, and CCTV monitoring
• Liaise with contractors, ensuring safe access, correct documentation (RAMS/work permits), and completion of works
• Provide front-facing customer service to staff, stakeholders, tenants, and members of the public
• Carry out basic maintenance tasks and support the day-to-day running of facilities
• Manage administrative tasks such as purchase orders, invoice processing, and internal service support
• Travel between sites regularly and work independently to manage inspections and workload effectively
• Support sustainability initiatives and contribute to the continuous improvement of facilities services

What We’re Looking For – Knowledge, Experience and Skills

• Competent in the use of MS Office; Data input experience; Relevant IT skills to enable effective input, manipulation, retrieval and presentation of data and information
• 6 months experience in similar health and safety related role
• Current driving licence (Car)
• Good GCSE Grades (A-C) in Maths and English
• Articulate – ability to communicate clearly and to speak fluent English as stated in Part 7 of the Immigration Act (2016) as well as good interpersonal skills
• Flexible and adaptable and Commitment and enthusiasm
• Self-motivated and self-aware
• High level of accuracy and attention to detail; Ability to work independently as well as team player
• Confidentiality, tact and diplomacy
• Flexibility to travel to other offices with short notice

Desirable

• IOSH Qualification and/or NEBOSH General Certificate in Occupational Health and Safety
• Certificate NVQ2/3 in Administration
• IWFM Level 3 Facilities Management or equivalent

Additional Information

• 28 days’ annual leave, plus bank holidays
•  37 hours per week - Working arrangements vary depending on site requirements and may include shift patterns, flexible working hours, and providing cover across different functions.
• A generous benefits package that supports your wellbeing, work-life balance and ongoing development

Regretfully, we are unable to offer sponsorship for this role.

For an informal chat about the role, you can contact Craig Mellow, Area Facilities Manager at craig.mellow@somerset.gov.uk

A full job description will be provided to shortlisted candidates or on request.